Ace Conference 2018
March 21, 2018What will the strata manager’s role look like in the future?
May 28, 2018Ace Conference 2018
March 21, 2018What will the strata manager’s role look like in the future?
May 28, 201810 Things To Do Before Signing Up To Host On AirBNB
1. Tell you body corporate committee
You have a responsibility as a member of your body corporate to tell the committee. Your body corporate is in control of your maintenance and insurance, which are directly affected by more guests being on premises so always let them know first.
2. Check your insurance policy
Most home and contents and public liability insurance will not provide coverage for commercial activities, so while the ad hoc rental arrangement might be covered, operating your property like a hotel is unlikely to be.
3. Think carefully about how your let will impact the building's security
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- A big issue in recent times has been how keys and access to properties has been organised by owners. No, putting keys in pot plants outside isn’t a sound strategy. Neither is leaving a lock box on a nearby bike rack! This is a risk for your whole building’s security if keys fall into the wrong hands
- Look into whether your body corporate has restricted keys so that they cannot be duplicated for security reasons
4. Where possible, try and meet your guests
There’s no rule or obligation for owners to meet guests. That being said, recent incidents where people didn’t ‘screen’ guests has left them exposed, as the guests misled hosts about the size of a group or in fact their age.
5. Ensure your planned listing clearly states community by-laws
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- Your listing is for your private property, but inevitably, your guests will be on common property at some point – and they should be aware of the rules
- Smoking, noise, use of the pool, gym and how to dispose of rubbish are the common ‘nuisance items’ we observe in short stays gone wrong
6. Create a welcome note for all guest
Explain that neighbours would appreciate it if you treated the apartment building with respect and courtesy. ‘People live in this building, so please treat it as your own’.
7. What if there is an issue?
Provide a list of emergency contact numbers to short stay guests and highlight emergency evacuation protocol and any fire hazards.
8. Form a designated committee
As an owner at the apartment building, discuss the issue of short stay accommodation with other owners and even form a designated committee to discuss the issue regularly.
9. Designated short stay warden
In large apartment complexes, investigate having a designated short stay accommodation warden that is tasked with meeting all incoming guests. The warden would be responsible for welcoming new guests, walking them through the building and highlighting any fire hazards.
10. Keeping records
Keep accurate and detailed information on all short stay guests as this information may prove pivotal when making insurance claims down the track
Why follow the above?
- Avoid disputes in your community
- Allow your body corporate to adjust insurance coverage, and ensure you aren't liable for voided community policies
- Avoid compromising your community's security
- Ensure you're not up for fines or penalties for breaching by-laws
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